Managing the human side of change.
Change initiatives (strategic plans) often fail, not because the idea was wrong, but because the change process failed to consider the human side of change. Achieving desired change outcomes requires an accentuation of transition management efforts or a focus on people. This article proposes 12 steps to managing transition and preparing "change-ready" employees and highlights strategies for both staff and managers to consider in the process.
Orthopaedic nursing / National Association of Orthopaedic Nurses
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Salmond, S. W., "Managing the human side of change." (1998). Kean Publications. 2817.